Refund Policy

Effective Date: 28 June 2026

At Sikandar, customer satisfaction is important to us. As we provide digital software products and services, the following refund policy applies:

• Digital Products: All software licenses, subscriptions, and digital products are non-refundable once access has been granted or the product has been delivered.
• Custom Development: Payments made for custom software development, implementation, integration, consulting, or other professional services are non-refundable once work has commenced.
• Duplicate or Incorrect Payments: Refunds may be issued for duplicate transactions or billing errors after verification.
• Service Issues: If we are unable to deliver the purchased service due to an issue on our side, you may be eligible for a full or partial refund at our discretion.
• Refund Requests: Eligible refund requests must be submitted within 14 days of the purchase date with your order details and reason for the request.
• Processing Time: Approved refunds will be processed to the original payment method within 5–15 business days, depending on your payment provider.

For any refund inquiries, please contact our support team through the contact information provided on our website.

By purchasing our products or services, you acknowledge and agree to this Refund Policy.